Sunday, December 6, 2009

Nothin' But The Best



The Kroger Co. features a few different corporate brands that can only be purchased at Kroger stores. These include “Private Selection®”, “Naturally Preferred®”, “Active Lifestyle®” and “Private Selection (PS) Organic™.” Kroger’s vision is to “inspire customers to choose our stores because of their exclusive, preferred brands.” Not only is this exclusivity is a great way to maintain customer loyalty, but it also gives Kroger a competitive edge against other stores that are similar to it. A large aspect of public relations is reputation management. Corporate branding builds Kroger’s reputation because it sets this superstore apart from other in that its brands are exclusive to the store. There is something that people love about private brand items. Kroger does a great job of naming their brands in a way that intrigues consumers. People want to buy the best for their family, so using words such as “selection” and “preferred,” they feel like they are getting the best of the best.



Kroger’s “Private Selection®” and “Private Selection (PS) Organic™” brands are both very popular because the products included in these two categories are not only sold only in Kroger superstores but they include 11,000 private label items. The Kroger Co.’s private label groceries represent approximately one quarter of the company’s grocery sale. The “Private Selection®” brand is also a part of Kroger’s corporate brand product quality tiers. This tier includes premium quality “designed to meet or beat ‘gourmet’ or ‘upscale’ national or regional brands.”



Kroger uses the brand name itself “Private Selection®” to enhance its image. This title lets consumers know that this brand is what your family deserves, the private selection that only you and another elite few customers have because it’s so private and exclusive. I’ve said it before and I’ll say it again, whoever hires those PR people at Kroger, top shelf job because I’m buying what you’re selling, and clearly millions of other people are too.

Wednesday, December 2, 2009

Holiday Hoopla!

When I started this blog about two months ago I was wondering what special things The Kroger Co. had in store for its customers for the holidays. Now that it’s finally turkey time I see that, as usual, Kroger has everything you need for your Thanksgiving feast.

First of all, recall Kroger’s dedication to the community. The Bringing Hope to the Table campaign just never stops working for the people. This Thanksgiving, Kroger asks us to “Buy a bag. Feed a family.” The idea is simple really, you buy one of those reusable grocery bags that help save the planet, and you feed a family of four. These handy bags cost $1.99 and out of that, $1.30 donated to a local food bank. All of this information can easily be found on the Kroger website.



Before I go on to discuss the other great things The Kroger Co. is doing, let me touch on the fact that the public relations people that work for this corporation really know what they are doing. When you go to the Kroger homepage, the first thing you see is an adorable little girl holding a yogurt container in one little hand and holding the spoon she is eating with up to her mouth with the other little hand. Her eyes are focused up towards the words “Buy a bag. Feed a family.” Now if this lovable little one doesn’t immediately make you want to buy one of these bags to help give back to the community, then nothing really will.



Kroger offers holiday recipes, party trays, a wine guide, and a party planning guide to help your family plan for the best Thanksgiving yet. Placed right next to all of these categories (which are also links to more extensive information), is “Thanksgiving costs less at Kroger” and a link called “view the savings.” If there was another word for savings, a word that could describe just how amazing deals are at Kroger, that would be the word to use. “Savings” just does not seem to cut it.

I love blogging about this corporation. There is always something exciting going on, and just looking at the website and clicking on all the links and pictures makes me feel like I am a part of the action and I love that. Aside from all the Kroger homepage holiday excitement, there is a picture of a troop of soldiers leaning on each other with the caption “send your support to our troops.” This link leads to http://www.anysoldier.com/ which gives ideas of what and how to send something to whomever you would like to send something to. This is a great thing for Kroger to be involved in because it shows that the troops are yet ANOTHER community that Kroger genuinely cares about.

So, between the adorable little girl whose family needs YOU to help them have a great Thanksgiving, and the troop in army attire, The Kroger Co. homepage proves to be a place where you have the ability to help any and every type of community.

Happy Thanksgiving!